CONTRACTOR

BSS Solution Analyst - Anankei

Brussels BE
2021-11-29
2021-12-07

1. Mission & tasks to execute

- Mission context :

Following additional workload, the IT Customer & Product factory (BSS) is reinforcing its team to be able to deliver the projects on the business roadmap.

The consultant is a mix of IT Solution Analyst/Project manager with Technical knowledge in Telco BSS. He will be responsible to manage the delivery of small/medium Business-as-Usual commercial projects (like new promotion or offers, new products launch, adaptation of offers, …).

He will be also responsible to manage the Sprint delivery of SalesForce / Vlocity application, used for the Order Entry in the different Sales channels

- Main Tasks to execute :

• Participates to meetings with business stakeholders to understand and challenge business needs/requirements
• Collect and document IT requirements in addition to the business requirements (Non Functional requirements, Security requirements, Performance requirements, testing & environment requirements, IT operation requirements…)
• Designs solutions with technical stakeholders/providers to respond to business and IT requirements
• Validate technical solutions proposed by the providers
• Follow the technical implementation until the MTP, including the testing phase, and take all needed actions to ensure the delivery on time, on budget and on quality

Vereisten

2. Profile

Experience:

• University Degree, with at least 5 years’ experience
• Proven experience in implementation allowing practical knowledge of integration challenges (performance, negative flows, error management, …)
• Responsible of the e2e of the proposed solution
• Previous experience in IT roles
• Experience in Agile methodology

Knowledge:

• Has a knowledge of the systems used (Telco BSS). A practical knowledge of SalesForce/Vlocity is a real asset for this role
• Technical expertise in (either):
o Salesforce / Vlocity
o Telco Billing systems
o Telco Order management systems
o System integration : API (Web Service), system connectivity, security, …

Skills:
• Able to understand business requirements, liaise with the business to propose to most suitable solution answering his/her needs
• Able to challenge a functional and technical proposal from the partners.
• Able to manage the delivery of IT projects with several partners, including off-shore partners

Attitudes:
• Organized
• Is able to explain technical complex matters to a variety of audiences and ensures meaning is understood.
• Assertive

Languages:
• FR and/or NL
• EN